Effective Date: June 28, 2023

At Geoff Barr Custom Woodwork, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website or engage our services. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

    • Personal Information: When you engage our services, we may collect personal information such as your name, email address, phone number, and mailing address. This information is necessary for us to communicate with you, fulfill your orders, and provide a personalized experience.

    • Payment Information: We may collect payment details, such as credit card information, to process transactions securely and efficiently.

    • Website Usage Information: We may gather non-personal information, including IP addresses, browser types, and operating systems, to analyze website usage trends and improve our services.

  2. How We Use Your Information:

    • Personalization: We may use your information to personalize your experience, tailor our services to your preferences, and provide relevant recommendations.

    • Order Fulfillment: We use your information to process orders, arrange delivery or installation, and communicate updates regarding your project.

    • Communication: We may contact you via email, phone, or mail to respond to inquiries, provide customer support, or share information about our products, promotions, or events.

    • Improvement: We analyze user information to enhance our website, products, and services based on customer feedback and preferences.

    • Legal Compliance: We may use or disclose your information as required by applicable laws, regulations, or legal processes.

  3. Information Sharing and Disclosure:

    • Third-Party Service Providers: We may engage trusted third-party service providers to assist in business operations such as payment processing, shipping, or marketing. These providers have limited access to personal information and are obligated to protect it.

    • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred to the new entity as part of the transaction.

    • Legal Requirements: We may disclose personal information if required to comply with applicable laws, regulations, or legal processes.

  4. Data Security:

    • We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or alteration.

    • While we strive to protect your personal information, no data transmission or storage can be guaranteed as 100% secure. Therefore, we cannot warrant the absolute security of your information.

  5. Your Choices:

    • You have the right to review, update, or delete your personal information by contacting us directly.

    • You may opt out of receiving promotional communications from us by following the instructions provided in our communications or contacting us.

  6. External Links:

    • Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

  7. Children's Privacy:

    • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected personal information from a child, please contact us immediately.

  8. Changes to the Privacy Policy:

    • We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website or through other communication methods.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.